by Mark Boundy | Feb 13, 2018 | blog, Sales Training and Consulting
Since customer focus is really value focus, selling processes and methodologies must make your anyone in a customer-facing role better at discovering value gaps. The reason: customer perceived value is the life-force driving all commerce. It’s the “invisible power”...
by Mark Boundy | Jan 23, 2018 | blog, Sales Training and Consulting
You’ve read the literature; you’ve bought into the rewards. You want a customer centric organization. A lot of leaders with the same aspirations get stuck at this point, asking “so what does Customer Centric look like”? More importantly, they want to know how do I...
by Mark Boundy | Jan 9, 2018 | blog, Sales Training and Consulting
Your decisions are the result of the decision-making process you employ to make them. Let me illustrate using a story. When my kids were growing up, we had a family tradition of going out dinner every Sunday night. My wife and I were both great cooks. While it was...
by Mark Boundy | Aug 16, 2017 | blog, Sales Training and Consulting
In the new world of “selling with perspective”, sellers need a foundation of business acumen to help the customer envision how they will be successful. The catch with perspective selling: your perspective means nothing to a customer until they internalize...
by Mark Boundy | Aug 8, 2017 | blog
want to cap off this series of posts by articulating the force that powers sales greatness: value focus. It enriches our entire model of sales performance — adding an entire third dimension. The “motive force” behind everything sales professionals do is value...