by Mark Boundy | Oct 2, 2018 | blog, Sales Training and Consulting
“Thanks to my CRM for helping me win that deal” said no salesperson ever. In fact, CRM is almost universally looked on as serving management, not sales. Salespeople view CRM as a hammer to measure compliance, not a tool. CRM utilization is a constant battle, where...
by Mark Boundy | Apr 18, 2017 | Sales Training and Consulting
You heard that CRM (Customer Relationship Management software) users achieve huge sales gains, and took the plunge…yet no lights flashed, and cash registers didn’t really ring.. What happened…or didn’t? It could be a lot of things. Here are some of the most common....
